If you are after a refund you may find these people usefullU.K. HQ:
8 The Square
Stockley Park
Uxbridge
Middlesex, UB11 1FW
UK
Tel ++44 (0) 20 8610 6014
Fax ++44 (0) 20 8610 6064
Thats the UK HQ for Digital Bros and I'm sure they'll take an ear bashing from irate customers. If nothing else its gonna be cheaper than phoning Italy and speaking to Axens mates.
I'm going to speak to a friend about how best to approach getting a refund and I'll let you know what I learn concerning UK consumer laws and buying a service from an Italian company.
I have e-mailed LoM but am not holding my breath All I want is my account terminated and my money back.
Wish me luck 
FoxyR