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AzureDreams
Starting Member


United Kingdom
47 Posts
Posted - 12/10/2001 :  15:01:55  Show Profile
Well Phoenix is getting to much like dragon for my likeing, and with that I will be leaving MIR forever and traveling to the far off land of the Dark Age of Camelot (DAoC) even though I still have 3 months left on my MIR account.

I belive a lot of ppl will be comming with me, MIR has lost it there is no customer support DAoC has MASSIVE customer support, and I dont think the patch will do anything to make the game better.

MIR was fun till I got to lv 31 and now it sux there is nothing for me to do there are to many Dragon style Boss camping RTing (LDC) drop stealing ppl out there now...

Bye bye all it was fun but now its over.

Here I am standing in the shadow of this oak tree...

AzureDreams LV 30 Wizzard 5th Element

Ticonderoga
New Member


United Kingdom
53 Posts
Posted - 12/10/2001 :  15:10:20  Show Profile  Send Ticonderoga an ICQ Message
I must say that I think it's a real shame and it does anger me when I see these kinds of posts.

You'll be missed AD, but I hope you have a better experience with your new game and that you'll get on well.

Cheers
Ticcy

Shakespearean

Wizard – Level 21

Phoenix - Draconis Combine

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p0rks0da
Junior Member


USA
273 Posts
Posted - 12/10/2001 :  15:12:11  Show Profile  Visit p0rks0da's Homepage
Damn!!
Another good player gone!

FFS Mir Staff pull your f'kin heads out of each others behinds and get a clue.

AzureDreams I've already signed up for the DAoC euro beta. Post a message on the forum at http://www.camelot-europe.com in the general discussion forum (any mir players here yet) we all wanna play the same realm and stay together

Hope to see u there m8.

¤¤ FrizzleFry lvl 30 Warrior Phoenix ¤¤
¤¤The5thElement¤¤
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HellOnFire
New Member


United Kingdom
97 Posts
Posted - 12/10/2001 :  15:36:44  Show Profile
Yeah 2 many good players going and bad ones staying

Pork m8 is the euro beta test free >?

HellOnFire lvl 28 Warrior
The5thElement
HellsWizard lvl 24 Wizard
TheChosen
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SideEffect
Starting Member



15 Posts
Posted - 12/10/2001 :  15:46:23  Show Profile
Azure M8 I'll be coming with you,

already signed up for the beta so ta ta mir, *remembers saying this a month ago*
Even if I dont get accepted for beta im goner have to find summit to do for a month until the commerical relase arrrr nevermind im sure I can find something.

Warrior Lv32 (retired) Go to Top of Page

AzureDreams
Starting Member


United Kingdom
47 Posts
Posted - 12/10/2001 :  15:46:57  Show Profile
Thanks porksoda for the link ^.^

Yep ill try for the same realm and ill be a Wizzy type char again ^.^ it will be good to keep playing with some of my best m8s from MIR.

Thanks all who posted here I will miss a lot of you guys its just there are more ppl that I wont miss :(

Here I am standing in the shadow of this oak tree...

AzureDreams LV 30 Wizzard 5th ElementGo to Top of Page

Khan
Junior Member


United Kingdom
361 Posts
Posted - 12/10/2001 :  16:04:56  Show Profile
Sad to see you go. but will see you soon cos i will be joining DAOC too, just wait now to be honest.

Its a Sham that the ppl fking the game up will see it when it to late and MiR well, lol you are a joke (thats not directed @ mods and the GMs that work for free)

just to pust the point
-------------------------------------------
Getting Help
First, don't panic. Mythic Entertainment is committed to giving you the best customer service in the gaming industry. To this end, if you are having problems within the game, we have provided a number of different ways to help resolve your situation.
The first thing you can do is press the F1 key on your keyboard. This will bring up our in-game help system. This system has answers to many common questions, and instructions on a wide variety of commands, gameplay features and common problems.
If this doesn’t help resolve your problem, you can try using our Player Advice system. This system will put you in touch with other, experienced players who have a desire to help out other players who may be having problems within the game. Just type /advice into the chat command interface and you will be given instructions on how to use the system.
If you still have an unresolved issue, you can type /appeal to report a problem to our In-Game Customer Service Representatives. CSRs are available for in-game support 24 hours a day, 7 days a week. After typing /appeal, you will be presented with instructions on how to report your problem. Our CSRs will address your issue as soon as possible. Contained with in our APPEAL system is a powerful Knowledge Base that you can access while you are within our game. This state of the art system allows you to get help right on the spot, without the need to wait for a CSR representative.
If you are having problems installing or running the games, or have questions about your account or billing, please go to our support website at support.darkageofcamelot.com . On this site you will find very useful information about how to solve your problems, a powerful knowledgebase of information, and tools to help you with any account changes that you need to make.
If this does not resolve your technical or billing question, please feel free to call our customer support department at 703-934-0169. We will help you work through any problems that you have to ensure that you get the maximum enjoyment out of DAoC. Our customer support line is open from 2pm - 11pm Tuesday to Saturday, to serve you best.
-----------------------------------------


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AzureDreams
Starting Member


United Kingdom
47 Posts
Posted - 12/10/2001 :  16:38:05  Show Profile
Do we see anything like this in MIR?

Customer Support Weekly Report: 11/30/01 - 12/07/01

Overview:

We have not had a lot of change happening during this week. We have instead focused on firming up our support structure, hiring more people, and locating weak areas to improve in. The one exception to this is in our appeal interface in game, which we expanded on, and also in the improvements that we have made to the feedback message when you do an /Appeal. Both of these improvements allow us to better prioritize tickets, and give our customers more feedback on where they are in the queue and how long they can expect to wait. Here is the Good and the Not So Good:

The Good:

1. Our ticket count for standard appeals is slowly getting under control. We still have a lot of work to do before it gets where we want it, but if it continues to improve in the manner, we will be under a 4 hour response time on standard appeals within 1 month.
2. We have separated out Naming, Violation, Stuck, Quest, and Bug tickets into separate queues, with separate escalation schemes. This enables us to put our focus where we need it, and shift that focus at a moments notice.
3. Our Technical and Billing support is doing VERY well. They respond to e-mail within 12 hours on average. Their phone hold times are extremely low, while their resolution rates are extremely high.
4. Our communication methods, and up-front attitude about support set us well above any other support organization in the industry.

The Not So Good:

1. We are still taking far too long on average to respond to in-game appeals. We are improving, but need to keep pushing aggressively to get our response times under 4 hours.
2. Our Quest Queue is still very backed up. We have applied several new people to the quest team, and are slowly chipping away at the issues, but it will take us at least another month before we are caught up.
3. We are far behind on renaming anything that does not violate rule number one of the naming policy (rule #1 violators are taken care of immediately).

The Numbers - 11/30/01 – 12/07/01:

Total Tickets resolved: 15786
Total Tickets cancelled by customers: 3144
Total Active Appeal Tickets in the queue (Noon, 12/08/01): 961
Total Active Naming Tickets in the queue (Noon, 12/08/01): 5565
Total Active Quest Tickets in the queue (Noon, 12/08/01): 902

Average Response time (Appeals): 8 hours, 46 minutes.
Average Resolution time (Appeals): 5 minutes, 57 seconds.
Average Response time (Stucks): 10 minutes, 12 seconds.
Average Resolution time (Stucks): 3 minutes, 36 seconds.
Average Response time (Harassment): 14 minutes, 11 seconds.
Average Resolution time (Harassment): 21 minutes, 45 seconds.

Telephone Average Hold Time: 5 minutes.
E-Mail Average Response Time: 12 hours.

Top 4 issues (resolved):
-Bug Issues: 3712
-Quest Issues: 1273
-Stuck Issues: 1199
-Violation Issues: 1161

Here I am standing in the shadow of this oak tree...

AzureDreams LV 31+ Wizzard TheOUTLAWSGo to Top of Page

meganasty
Junior Member


United Kingdom
109 Posts
Posted - 12/10/2001 :  17:31:35  Show Profile
sorry to c u go Azure but hopefully i c u in DAOC if u have same name i will wen i get it {:0) ok im gunna go for beta test aswell azure dont 4 get come visit us

MEGANASTY LVL 27 WIZ
OUTCAST GUILDLEADER
I MAKE SIG BETTER WEN I HAVE TIME {:0)Go to Top of Page

Tbird
New Member



55 Posts
Posted - 12/10/2001 :  17:36:45  Show Profile
quote:

FFS Mir Staff pull your f'kin heads out of each others behinds and get a clue.

Nah, leave your heads up there I say, in a month you'll realise no players = no pay check and I for one will laugh myself silly.

And Az, i'll see you on the dark side as well , make sure you post on our thread. Who knows maybe we can call our guild "The Woomas"

Mustang Lvl28 Wizzerd Wisard Wizord Warrior ffs

-=The5thElement=-

Hopefully soon to be level 1 DAOC player
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SHANSHUI
Junior Member


United Kingdom
152 Posts
Posted - 12/10/2001 :  17:45:18  Show Profile
Azure m8, beat u to it...lol

Sorry to see you go, but I see you in DAoC.... We should all stay in touch, freinds like you guys make starting alot easier

Scooby

FFS I gotta lvl again

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meganasty
Junior Member


United Kingdom
109 Posts
Posted - 12/10/2001 :  17:53:09  Show Profile
hehehe it will b all ex mir players vs the rest of the world muahaha#

MEGANASTY LVL 27 WIZ
OUTCAST GUILDLEADER
I MAKE SIG BETTER WEN I HAVE TIME {:0)Go to Top of Page

omarust
Junior Member


United Kingdom
289 Posts
Posted - 12/10/2001 :  18:38:54  Show Profile
sorry to c u go AD,ur one reason i miss being in 5thelement.
i have been looking for aternatives to MIR but had little luck.
could ya tell me what DAoC is like...coz form what i've heard
it is a good game. :)

Krystal
Taoist
ƒTheMuscRatsƒ
"Sick Minded Girl"

"If ya aint scared of death,then y ya running"

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SHANSHUI
Junior Member


United Kingdom
152 Posts
Posted - 12/10/2001 :  18:55:47  Show Profile
Check out the DAoC thread, loads of info there and in game screen shots... Looks gr8 I can't w8.

Scooby

Bye

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p0rks0da
Junior Member


USA
273 Posts
Posted - 12/10/2001 :  19:11:23  Show Profile  Visit p0rks0da's Homepage
quote:

Yeah 2 many good players going and bad ones staying

Pork m8 is the euro beta test free >?

HellOnFire lvl 28 Warrior
The5thElement
HellsWizard lvl 24 Wizard
TheChosen


Yep its free m8..
hehe see ya there.. don't for get to post on our thread in the forums on the URL i provided.. Come on MiR people lets kick some Arse in DAoC together!! weeeeeeeeeeeeeeeee!

¤¤ FrizzleFry lvl 30 Warrior Phoenix ¤¤
¤¤The5thElement¤¤
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SHANSHUI
Junior Member


United Kingdom
152 Posts
Posted - 12/10/2001 :  19:18:07  Show Profile
p0rk m8, can u leave the site address of where u got the D/L plz m8

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Gatorsrulz
Starting Member


USA
25 Posts
Posted - 12/10/2001 :  22:00:47  Show Profile
Like i said when i emailed u azure i hate to see you go. But dont worry im on my way out also. Just went and bought the us version today. Since i live in us guess i wont be seeing all my friends from mir anymore. I will miss you all and who know maybe one day i will see yall again. I will still be under Pahrana so if any of u are playing us version look for me. To all my friends that i have made in mir You will all be missed and Good luck to you all :). Feel free to email if you would like to keep in touch or have any hints for me in Daoc for anyone that has played already :)

PahranaII
LVL 29 ELITE
WIZZY
Friend to all......Go to Top of Page

AzureDreams
Starting Member


United Kingdom
47 Posts
Posted - 12/10/2001 :  22:16:43  Show Profile
U know all these messages are making me really sad :( Krystal good luck to you, from all ive read about DAoM it is fantastic the lands are like 20X bigger then MIR and there are 3 of them, and 30 different chars to choose from, makes MIR look a little drab >.<

And all you guys that are posting on the DAoM BB its gona be good to have you all with me in a new game. Im really gona miss all the rest that arnt going. Ive made some very good friend, and its not easy for me to make the move and leave but I will really try to pop in every now and again and say "hi".

www.camelot-europe.com

Here I am standing in the shadow of this oak tree...

AzureDreams LV 31+ Wizzard TheOUTLAWS

Edited by - AzureDreams on 12/10/2001 22:19:15Go to Top of Page

nicros
Starting Member



1 Posts
Posted - 12/10/2001 :  22:33:21  Show Profile
Bored of Ultima Online after playing 3 years, and MIR after playing
3 months im looking for new online games, and thats my choice for sure :)

http://starwarsgalaxies.station.sony.com/

I cant wait for it heheheGo to Top of Page

PURPLERONNIERULZ
Junior Member



256 Posts
Posted - 12/10/2001 :  23:17:27  Show Profile
well the way i c it is SCREW MIR! hell.. i would have signed up for DAoC AGES ago if i knew it was free (dad wont pay for it unless i get him involved

well.. ill b keepin the same name if u want me in the 'mir' group.


THE LIVER IS EVIL AND MUST BE PUNISHED
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Runic
Starting Member


Canada
43 Posts
Posted - 12/11/2001 :  00:56:45  Show Profile
Well, It's been a LONG time since I have posted on this forum, but the time has come .. as the walrus said, to speak of many things.

First and foremost, what exactly are the reasons so many people have said they are leaving Mir? Is it that the majority are high lvl players who no longer experience the challenge of new discoveries? If so, they could make a new character of a different class, and start again.

For me, boredom is not the reason I will leave Mir. My main character is a 25 wiz, my secondary is a 17 Tao, so I still have challenges to face, as I still can't handle BC alone, and my one visit to MC resulted in death after 10 seconds. I have still to get a rare item in a drop, so I would have that to look forward to as well.

My reason for leaving will be the attitude of an increasing number of players. I am sick and tired of Dragon players "immigrating" to Phoenix, and doing nothing but criticising the gameplay, characters, items, drops .. in fact, you name it, and these people will criticise it. In the real world, if an immigrant were to do nothing but criticise his or her adopted country, they would very quickly become very unpopular. Why do Dragon players have to be that way on Phoenix? They have already polluted Dragon .. there is no need to export their attitude to Phoenix.

Like others, I am also sick and tired of the PKing. This seems to be spiralling out of control to the point where it is no longer safe to stay logged on while AFK. I dread getting up in the morning after leaving one of my characters training in the training room overnight, as I now expect to find that I have been killed in my sleep. Even being AFK in a so-called "safe zone" is far from safe, as some idiot wiz will leave pets there to untame, and kill any unfortunate AFK player who thought a safe zone was supposed to be safe.

My account runs out within a day or so .. at this point I am really not sure whether or not I will renew for one more month. I have made a lot of friends, several of whom have been very generous to me. I always try and "pay it forward" by donating items to players coming up the ranks behind me, as I find this a very rewarding aspect of the game.

I will have some good memories of my time in this game (I'll NEVER forget that hunt to ST 7F where eventually the 5th WEB killed me), but unfortunately, the good times are far outweighed by the increasing number of bad experiences I now have, such as the guy who killed my pets in BW (sheep and a wolf I brought all the way from MW) then had the damned nerve to tell me I had no right to tell him he shouldn't kill them. That attitude just sickened me, and was pretty much the last straw.

So .. to any of you who will be playing DAoC on the US servers, I hope to meet you there .. most of you who have said here that you will be playing are the type of player I would be honoured to meet in another game.

To those of you who play in the style that is killing this game ... I have nothing to say.

No signature, those of you who know me will know me. The others? I don't care.

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AzureDreams
Starting Member


United Kingdom
47 Posts
Posted - 12/11/2001 :  02:02:01  Show Profile
Yep that pretty much sums up my experiences in MIR... Exept the fact that i have a lv 31 wizzy and a lv 23 warrior the warrior Is a new char after I Deleted my lv 21 Tao so i have tryed all the Classes available in this game. I can solo in BC MC ZT ST with ease. There is nothing hear for me exept the ppl I have come to befriend. Unfortunatly the number of ppl being rude and agressive now out weigh the fun I have helping friends and n00bs, and as a lot of my friends are leaving now I step out of the door after them.

As I have said I have 3 months left on my account so you may see me around when I get home sick :(

Here I am standing in the shadow of this oak tree...

AzureDreams LV 31+ Wizzard TheOUTLAWSGo to Top of Page

Goemoe
New Member


Germany
62 Posts
Posted - 12/11/2001 :  09:26:51  Show Profile
Well, it is common knowledge that most PKers are some bored dudes dont having fun with the game and try to disrupt the fun of others as well.

What I really cant understand: if those guys are so bored with playing mir why the heck don't they quit and play something else? There are several hundreds of games to play and thousands of other possible things to do beside playing computer games (hey did you really know that?).

The majority is still enjoying the game and only some weird people are disrupting the fun. So dont make yourself a nerd only because this game bores you!

As for those who leave for DoaC. This game might be another share of fun and I wish you luck with it (perhaps joining next year) but it wont be different in case of bored dudes who dont know how to spend their time other than annoying those having real fun. They will be there as well.

It really fascinates me that some people pay for being bored

Goemoe

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Xylia
Starting Member


Germany
9 Posts
Posted - 12/11/2001 :  13:05:03  Show Profile
Azure you know i will miss ya more than all the other nice ppl who posted. Do you remember the first day we met ? You told me you're after a G-Axe for Cathy. It was our first ET we killed together ... I still owe you a Magestaff cause I promised it to you. I'll get you that damn wooden stick and if it is the last thing I'll do in MIR.
There is a tear in my eye now ... *snief*

Wish ya all the luck you need to be happy again in a game. If you login to MIR gimme a whisper, plz.!

Can't go on writing it's so sad to see ya go...

Greetings

Xylia

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Khan
Junior Member


United Kingdom
361 Posts
Posted - 12/11/2001 :  13:12:46  Show Profile
quote:

Azure you know i will miss ya more than all the other nice ppl who posted. Do you remember the first day we met ? You told me you're after a G-Axe for Cathy. It was our first ET we killed together ... I still owe you a Magestaff cause I promised it to you. I'll get you that damn wooden stick and if it is the last thing I'll do in MIR.
There is a tear in my eye now ... *snief*

Wish ya all the luck you need to be happy again in a game. If you login to MIR gimme a whisper, plz.!

Can't go on writing it's so sad to see ya go...

Greetings

Xylia



Xylia are you not coming with is ???

-------------------
Phx - Khanx 28 WiZ
-------------------
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Xylia
Starting Member


Germany
9 Posts
Posted - 12/11/2001 :  13:36:46  Show Profile
I don't think i'll play DAOC cause i don't like the grapic. It's not my kinda game. 3d in shooter okay, but not in RPG. Maybe i'll try it one time to see if i'm wrong but at the moment i'm only sad...

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Khan
Junior Member


United Kingdom
361 Posts
Posted - 12/11/2001 :  13:50:17  Show Profile
pls do try it, i agree i perfer MIR view but 3d gives you whole lot more tatical game.


BTW have you read this
------
Ok, here is the thing...

Evils Ellusion will be finished till end of Dec, but it will have to be tested like any other update/patch. That Beta period will last 6 months, and any costumer can play it, but EI will be on diferent server, not merged with LOM The three heroes, so to play EI you will have to start new char on that new server. After Beta period of 6 months, your chars on EI server will be deleted and EI will be merged with existing episode The three heroes, so you will be able to play EI with your existing chars after merge.
Till then LOM staff will keep you ocupied with new quests, contests, events etc.
---------------
http://www.livewiregames.net/forum/topic.asp?TOPIC_ID=46678
--------------


So if you are planing on staying you have a long wait to realy play it


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AzureDreams
Starting Member


United Kingdom
47 Posts
Posted - 12/11/2001 :  14:01:53  Show Profile
Xylia my friend, there is one good thing I guess you where the last person I went hunting with *sniff sniff*.

And just one point about DAoC there can not be PKing in the game as it is here in LoM. Because you can not kill ppl within your own realm.

Ill miss you Xylia and will log in to message you sometime soon!

Here I am standing in the shadow of this oak tree...

AzureDreams LV 31+ Wizzard TheOUTLAWSGo to Top of Page

   
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